Teleperformance is the only organization in the customer experience
management industry to rank within the top 25 Best
Companies to Work For™ in Europe
Fortune and
Great Place To
Work® have ranked global
business services leader Teleperformance
(TP) among the top 100 Best Companies to Work
For™ in Europe for the second consecutive year, ranking 12th among
multinational companies. TP is the only
company in the customer experience management industry to rank within the top
25 Best Companies to
Work For™ in Europe.
Companies on the 100 Best Companies to Work
ForTM list dramatically outperform the typical workplace in Europe
by creating consistently great work experiences, according to Great Place to
Work®. Earning a spot on the list is an indicator of high levels of
trust across the organization, with more employees from companies on the list
reporting a consistently positive experience at work.
“Our
people are at the heart of everything we do at TP,” said Alan Winters, TP Chief People Officer. “With a large
diverse workforce, we hire and train
for emotional intelligence and help employees grow to their full potential by
sharing, listening and innovating – and a common thread through all of this is
trust. We are encouraged and humbled by this feedback from our people across
Europe who rated us so highly as a great employer. As the global leader in our
industry, our goal is to continually be a great place to work in Europe and
everywhere we operate.”
TP’s ranking on the Fortune 100 Best Companies to Work For™ in Europe 2024 list is based on an analysis of confidential survey responses
from TP employees across Europe1 compared to confidential employee survey responses from
employees in the region. TP employees overwhelmingly reported being
treated fairly, regardless of their social and socio-economic status, gender,
race or sexual orientation, and that TP provided a safe place to work. Companies
on the 100 Best Companies to Work ForTM list dramatically outperform
the typical workplace in Europe, as measured by a market study of European
workers conducted by Great Place To Work®.
“We are delighted to unveil our inaugural list of the 100 Best
Companies to Work ForTM in Europe, created in partnership with Great
Place to Work®, experts in evaluating
corporate culture with decades of experience,” said Grethe Schepers, lists director, Europe at Fortune. “These companies have built environments where people
thrive and feel included, driven by a shared sense of purpose - all backed by
honest, detailed employee feedback. Congratulations to all the companies that
have achieved this great recognition.”
Earlier
this year TP received Great
Place to Work® certifications in 69 countries, including 26 countries in
Europe. Today,
97% of TP employees work in a Great Place to Work®-certified location1.
Great
Place to Work® is the global authority on workplace culture and employee
experience. Its annual certification program is based on a rigorous methodology
and independent employee feedback.
1Based on 2024 survey
data collected among employees who worked for Teleperformance before the
Majorel acquisition on November 8, 2023. A survey of employees from the newly
combined company will be conducted in 2025 once the full integration is
complete.
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN:
FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which
consistently seeks to blend the best of advanced technology with human empathy
to deliver enhanced customer care that is simpler, faster, and safer for the
world’s biggest brands and their customers. The Group’s comprehensive,
AI-powered service portfolio ranges from front office customer care to
back-office functions, including operations consulting and high-value digital
transformation services. It also offers a range of specialized services such as
collections, interpreting and localization, visa and consular services, and
recruitment process outsourcing services. The teams of multilingual, inspired,
and passionate experts and advisors, spread in close to 100 countries, as well
as the Group’s local presence allows it to be a force of good in supporting
communities, clients, and the environment. In 2023, Teleperformance reported
consolidated revenue of €8,345 million (US$9 billion) and net profit of €602
million.
Teleperformance shares are traded on the Euronext
Paris market, Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC 40, STOXX 600, S&P
Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of
corporate social responsibility, Teleperformance shares are included in the CAC
40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the
MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and
the S&P Global 1200 ESG index since 2017.
For more information: www.teleperformance.com.
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