Hyatt listens to you
Hyatt Hotels and Resorts have made an effort to listen more intently to guests which started from an intensive 18-month effort that included more than 40 facilitated group discussions around the world, resulting in a new experience tailored to individual preference. While each feature was driven by insights from women travelers, Hyatt believes all guests can appreciate these new enhancements. The launch of these new amenities and services marks the first milestone in Hyatt’s evolution of hospitality, which include changing the conversation with hotel guests, unleashing a spirit of innovation, and perfecting new concepts through rigorous research and in-hotel testing.“Women’s Experience is not designed to be a one-size-fits-all hospitality, feedback and suggestions are more than welcome to help us do better. We want to constantly improve so guests have a better stay today, and also stay with us again in the future”, said Hyatt Regency Hotel and Casino Manila General Manager Richard Simmons.
