Rizal Commercial Banking Corporation (RCBC), the financial services flagship of the Yuchengco Group of Companies (YGC), has garnered a total of 28 local and international awards as of September – the highest since 2012 – to coincide with the bank’s 61 years of operations in the country this year. The awards recognize the bank’s innovative digital solutions, sustainability efforts and financial inclusion programs on the heels of the pandemic.
RCBC’s digital transformation accelerated in 2019 with enterprise wide efforts. It centered on achieving the best customer experience including transforming channels and products, reengineering business processes, building stronger payment ecosystems and improving workforce productivity. These efforts started gaining traction in 2020 when the pandemic struck and is now getting the nod from some of the most prestigious institutions in the global financial and banking industry such as Global Banking and Finance Review, Asian Banking and Finance, The Asset, International Business Magazine, Asia Corporate Excellence and Sustainability, AsiaMoney among others.
The bank bagged several awards for this year’s Best Digital bank, recognizing innovations rolled out at the height of the lockdown which proved to be helpful not only to its clients but to the entire nation. These include the roll out of the bank’s handheld ATMs called the ATM Go which helped in the distribution of the social amelioration funds to far flung areas, the launch of the country’s first financial inclusion super app, the Diskartech, and the major enhancements made in the RCBC Online Banking platform which has made it one of the most comprehensive banking apps in the industry, to name a few.
