PSBank reaps 4 major recognitions at CX Asia Excellence Awards

PSBank First Vice President & Customer Experience Head Mary Jane Valero (center) receives a Silver Award for Best Customer Experience category at the CX Asia Excellence Awards 2018 held in Singapore from Media Prima’s Chief Transformation Officer Alain Boey (right) who chaired the Board of Judges for the top category (right). Valero is joined by PSBank Customer Engagement Division Head John Rex Jardinero (left). PSBank was also given another Silver Award in the Best Customer Experience Team, and Bronze Awards in the Best Social Media Strategy and Best Use of Mobile categories. 

Philippine Savings Bank (PSBank), the consumer banking arm of the Metrobank Group, bagged 4 major recognitions at the 2018 CX Asia Excellence Awards of the International Quality and Productivity Center (IQPC), emerging as the company with the most number of wins from the annual awards program.

Specifically, PSBank won 2 silver awards in the top categories – Best Customer Experience and Best Customer Experience Team and 2 bronze awards in the Best Social Media Strategy and Best Use of Mobile categories.