At LG, your satisfaction is always a guarantee

Pleasing the customer goes beyond the completion of the sale. At LG, customer service means providing dedicated support through digital and traditional means

A customer service reformation is taking place. It is no longer just a post-sales process nor an afterthought in the consumer experience journey. It doesn’t just involve scheduling an installation or having a technician come to take a look at a problematic product. This procedure requires a lot of time and even money (some service engineers take a long time to visit the customer’s premises and sometimes even charge for the visit). Given the rapid pace of modern life, consumers would rather not spend effort to search for product documentation, make multiple calls to support helplines or wait a few days to get help with their appliances. Today’s consumers now demand quick service 24 hours a day, seven days a week—and expect an integrated, seamless, and stress-free experience the whole way.

Joshua Pacio earns One Strawweight World Championship with Unanimous Decision over Yoshitaka Naito

The largest global sports media property in Asian history, ONE Championship™ (ONE), held another unforgettable evening in Indonesia’s bustling capital city of Jakarta, featuring the best and the brightest in the constantly-expanding world of martial arts. ONE: CONQUEST OF HEROES sent shockwaves of excitement through the packed Jakarta Convention Center as the card featured a series of compelling bouts, punctuated by a highly-anticipated championship rematch. In the main event, Joshua Pacio of the Philippines defeated grappling wizard Yoshitaka Naito of Japan to be crowned the new ONE Strawweight World Champion.

White is in! These mommy bloggers share their holiday must-haves this 2018

The holidays are just around the corner, and if you’re like most homemakers, you’re probably thinking of how to make your celebrations extra fun and memorable for your loved ones this year. 

Mom bloggers Anne, Kris, and Isha, all known for their housekeeping and other practical tips, are one in saying that planning is important so that you can be ready for the whirlwind of activities that come with the holiday season. 

Here are some of their must-haves so that you can have an awesome celebration: 

ONE: CONQUEST OF HEROES kicks off with three All-Indonesian bouts

Indonesia has always been a hotbed for mixed martial arts in Southeast Asia, and the country is starting to produce some excellent athletes.

After all, ONE Championship has regularly held blockbuster shows in Indonesia’s capital city of Jakarta ever since the organization’s second-ever card in 2012.

What’s more, world-class gyms the likes of Jakarta Muay Thai & MMA and Bali MMA have emerged, producing top talents that have been making a name for themselves on the global stage.

BGC Arts Center Launches Pinoy Playlist 2018

An annual music festival showcasing the tapestry of Filipino Musicality curated by Maestro Ryan Cayabyab, Moy Ortiz, and Noel Ferrer

Music is the architecture of the Filipino soul; it has scored our personal and collective lives through the ages. While many things divide us, we Filipinos hold music as the deep common denominator of our “Filipino-ness”. It is time we have a collective celebration of Filipino music – harvest its nourishing past, revel in its present forms, and also innovate by fusing past and present across musical genres of Filipino music.

Kris Aquino imagines the possibilities in a home and work space equipped with Samsung Digital Appliances

Kris Aquino explores the cutting edge features and technologies

of the Samsung Twin Cooling Refrigerator with her staff. 

The Queen of All Media Kris Aquino released a new webisode on her popular online channel, The Aquinos, in which she marvels at the time- and resource-saving features of the Samsung Digital Appliances. More than the top-notch service that these technologies provide, she also loves how they allow her to spend more loving moments with her sons, and provide quality experiences for everyone on her team.

Indonesia’s Stefer Rahardian guarantees victory at home against Peng Xue Wen

For the first time in his mixed martial arts career, Stefer “The Lion” Rahardian is coming off a loss. 

It is unfamiliar territory for the 31-year old Indonesian, who began his mixed martial arts career with nine consecutive victories and emerging as one of ONE Championship’s top flyweight prospects. 

In his most recent outing this past July in Manila, Rahardian yielded to Filipino martial arts veteran Rene Catalan, who improved his own winning streak to five matches. 

Ready, Set, Seoul: RCBC takes lucky winner on a special trip to Korea

Ready, Set, Seoul winner Amy Adona made the best out of her travel experience as she and her husband explored the streets of Korea dressed up in hanbok. Photo from Brea Adona

Whether it is the cute and heartwarming stories of their dramas, the catchy rhythm of their pop music, or the wonders of their fashion and beauty products, the Korean fever has caught the Pinoys by storm. That is why it is no surprise that Filipinos have developed a strong desire to visit and experience Korea for themselves.

Last year, RCBC launched its Ready, Set, Seoul campaign where it gave customers an opportunity to have an ultimate Korea experience with their MyDebit Mastercard. Dr. Amy Tagaloguin Adona won the prize and embarked on a 4-day trip to Korea with her husband and daughter, enjoying five-star superior room accommodations at the Lotte World Hotel, free shopping and taxi vouchers from Shilla and Shinsegae Duty Free, and passes to some of Lotte World top attractions.