Teleperformance
in the Philippines has been honored as one the Top 10 IT-BPM companies in
Cebu for the sixth consecutive year
As a global leader in digital business services, Teleperformance in the Philippines, was honored with back-to-back awards at the 2024 Transformation Summit. Organized by the Cebu IT-BPM Organization (CIB.O) at the Marco Polo Plaza Cebu, the company was recognized for its sustained and outstanding contributions to the IT-BPM industry in the region.
Teleperformance in the Philippines was distinguished with the Top 3 Trailblazer IT-BPM Award and among Top 10 IT-BPM companies in Cebu for its transformative impact in Cebu’s dynamic business landscape. In 2023, it was also recognized as one of the top ten IT-BPM employers in Cebu[1], and it has maintained its standing among Cebu’s top companies in the industry for the sixth consecutive year.
Information Technology and Business Process Association of the Philippines’ (IBPAP) President Jack Madrid presented the awards to Teleperformance Philippines with over 350 Cebu industry leaders and representatives among its exclusive guests. During his speech, Asem Roy, CIB.O President, addressed all IT-BPM leaders, stating, "Tonight, we celebrate you. It is a testament of innovation and collaboration. Your remarkable achievements have set a standard for excellence. Together, we will continue to transform, inspire, and lead."
Chief People Officer Jeffrey Johnson also highlighted the company's dedication to fostering local economies and providing meaningful career opportunities.
"We are immensely proud of the achievements of our Teleperformance Cebu Insular and Teleperformance Cebu IT Park teams. As we strive to widen the reach of TP, we are committed to advancing regional development by providing citizens with fulfilling career opportunities," said Johnson.
Since launching in Cebu IT Park in 2005 and expanding to Cebu Insular in 2011, Teleperformance has played a pivotal role in creating employment opportunities for the region. In 2023 alone, Teleperformance provided over 24,000 combined job opportunities, which includes direct hires and essential workers.
Beyond workplace initiatives and programs, TP has also shown a strong commitment to community outreach. The TP Cebu sites participated in Brigada Eskwela and provided essential school supplies to Grade 1 students at Iba Elementary School, Talisay City, Cebu in 2023. Additionally, through its corporate social responsibility arm, Citizen of the World (CoTW)[2], and the local site teams, Teleperformance Philippines supported the Children of Cebu Foundation Inc. with donations in 2024.
For more information about Teleperformance and its commitment to various initiatives, please visit www.teleperformance.com.
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters:
TEPRF.PA - Bloomberg: TEP FP), is a
global leader in digital business services which consistently seeks to blend
the best of advanced technology with human empathy to deliver enhanced customer
care that is simpler, faster, and safer for the world’s biggest brands and
their customers. The Group’s comprehensive, AI-powered service portfolio ranges
from front office customer care to back-office functions, including operations
consulting and high-value digital transformation services. It also offers a
range of specialized services such as collections, interpreting and
localization, visa and consular services, and recruitment process outsourcing
services. The teams of multilingual, inspired, and passionate experts and
advisors, spread in close to 100 countries, as well as the Group’s local
presence allows it to be a force of good in supporting communities, clients,
and the environment. In 2023, Teleperformance reported consolidated revenue of
€8,345 million (US$9 billion) and net profit of €602 million.
Teleperformance
shares are traded on the Euronext Paris market, Compartment A, and are eligible
for the deferred settlement service. They are included in the following
indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and
Euronext Tech Leaders. In the area of corporate social responsibility,
Teleperformance shares are included in the CAC 40 ESG since September 2022, the
Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since
2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index
since 2017.
For more
information: www.teleperformance.com
ABOUT TELEPERFORMANCE PHILIPPINES
Teleperformance
in the Philippines is part of
the Teleperformance
Group, Teleperformance began operations
in the Philippines in 1996 and has grown to become a preferred offshore contact
center outsourcing option. The company employs over 60,000 people in the
country and operates 45,000 workstations in 27 business sites located across
Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Clark, Bacolod, Cebu,
Cagayan de Oro, Davao, and General Santos City.
In 2018, Teleperformance in the Philippines was
certified Great Place to Work® and became the first organization to receive the
recognition. It also holds the distinction of being the largest employer and
the first Business Process Outsourcing (BPO) company in the country to receive
certification consistently up to the present from the Great Place to Work®
institute.
The organization has garnered recognition from
various entities, including the Philippines Best Workplaces™, Philippine
Economic Zone Authority (PEZA), Public Relations Society of the Philippines,
International Association of Business Communicators, the National Economic
Development Authority (NEDA), SGS, and International Organization for
Standardization.
Teleperformance remains dedicated to delivering
the best employment experience for Filipinos, supporting the nation's IT-BPM
sector, and engaging in meaningful socio-civic initiatives to positively impact
the Philippine community through the Citizen of the World (COTW) Foundation,
the company’s official corporate social responsibility arm.
For further information about Teleperformance in the Philippines, visit teleperformance.ph
Like this post? Subscribe to Manila Life by Email
