“Digital prowess to do good.”
This is what captured the attention of the 2021 AsiaMoney Best Bank Awards for hailing the Rizal Commercial Banking Corporation (RCBC) as its back-to-back Best Digital Bank in the Philippines for two consecutive years.
The prestigious award-giving body specifically lauded RCBC’s recent efforts in using the bank’s digital finance solutions and platforms, particularly the financial inclusion super app DiskarTech and ATM Go, to facilitate and accelerate the government’s work in disbursing financial aid nationwide as part of its social protection program at the height of the pandemic.
Aside from disbursing social benefits during the pandemic, DiskarTech also facilitated the digitalized crediting of the SSS loan proceeds and other benefits directly to the members’ DiskarTech accounts registering a 110-percent growth month-on-month.
The mass market app also boosted support for micro, small and medium enterprises or mSMEs through its recent partnership with social enterprise Hapinoy by onboarding more than 10,000 sari-sari store members nationwide, and enabling them to avail of the five-pillar sari-sari store benefits the app offers.
With its cardless withdrawal feature, ATM Go has become a reliable partner of ordinary Filipinos and mSMEs in providing grassroots-based sachet banking services in hard-to-reach areas with over 1,500 terminals in 74 of 81 provinces in the country. By end of 2021, 100 percent of provinces will be covered.
“Doing well by doing good has become something that people believe in especially during the pandemic. Innovating with empathy has always been an important hallmark of the work that we do here in RCBC, and with us, financial inclusion is beyond advocacy,” said RCBC’s President and CEO Eugene S. Acevedo.
“What makes this accolade extra significant is that fact that these back-to-back recognitions were given during a global health crisis,” added Lito Villanueva, RCBC’s Executive Vice President and Chief Innovation and Inclusion Officer.
In the past few months amid the pandemic, RCBC was able to achieve several milestones, including covering 90 percent of the country’s provinces with 85 percent classified as poorest local government units via ATM Go. RCBC also became the first local universal bank to have the most extensive reach. The bank’s RCBC Mobile and DiskarTech apps have registered customers from across all 81 provinces in the Philippines.
RCBC continues to be one of the leading universal banks accelerating digital transformation in the Philippines. It was judged as the Philippines’ best retail bank in the 2021 Global Banking and Finance Review Awards. It is also the best digital bank for Business Tabloid in 2021, by the Asiamoney in 2020 and 2021, and by the Alpha Southeast Asia for 2020 and 2021, among other global and regional recognitions. It is also the first local universal bank to have the most extensive reach with registered customers from across all 81 provinces nationwide through its mobile apps RCBC Mobile and DiskarTech. Its digital products include RCBC mobile and online banking, handheld ATM Go mobile point-of-sale terminals, and DiskarTech, among others. DiskarTech was recognized as the 2020 breakout finance app in the country by App Annie, a global data analytics firm covering all mobile applications worldwide.